Fix Unauthorized Cell Phone! Worth it? Lose Warranty?

There are several questions that arise about authorized repair service for mobile phones. Generally, what most encourages these doubts are the high costs of authorized repairs compared to independent technical assistance. The main problem that arises is in the matter of the continuity of the warranty after the repair in the parallel workshop.

Fix Unauthorized Cell Phone! Worth it Lose Warranty

But we will explain a little more in depth about the guarantees and the repairs of cellular, so that no doubt remains after reading this article.

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Any qualified technician can make repairs on any cell phone. The quality of this technician, of course, varies greatly, but going to an authorized service does not guarantee that the technician there is better than an independent technician.

What happens is that in the authorized technical assistance, the technicians and the repair shop itself receive training and certification from the manufacturer of the mobile phone. They even receive a complete service manual on how to disassemble and reassemble the device, the most common problems, what to do when part X or Y of the cell phone, etc. They also have prices tabulated by the manufacturer.

In the end, many simple, inexpensive repairs can get more expensive because, according to the manufacturer, you have to swap a larger part of the phone, not just replace the part you’ve damaged. Classic example is the broken screen of the smartphone, which usually has to be changed along with the glass, although it is completely possible to separate the two and only change the glass.

Then, the authorized will charge more for a service that, outside the authorized, is much cheaper. After all, the authorized one is trained by the manufacturer to help sell new handsets, not to make you stay for years with the same phone. This is where the main difference between repairs inside and outside the warranty comes in.

Repair under warranty or out of warranty: what is important to know

The major issue is that within the warranty, any repair done outside the authorized can void your warranty. But any repair done at the authorized, because of the high costs, will try to convince you to buy a new device. But within the guarantee, except for any defect that you have caused (water, falls, etc.), the authorized one is obliged to do the repair without charging anything for it.

After the warranty expires, or if you have broken the screen of your smartphone, your best bet is to look for an unauthorized mobile repair shop, but with quality technicians. You can find out which are the good repair shops through customer reviews online, through friends, family recommendations, and so on.

Warranty covers broken screen?

As you can see from what we have said so far, the warranty does not cover the broken screen. Even in some cases, the broken screen takes out the warranty on the device. That’s why whenever I buy a new phone, the first thing I do is buy a protective cover , to avoid the broken screen, and keep your warranty for longer.

And broken screen repair, whether on authorized or off, is usually expensive. The qualification of mobile repair technicians in Brazil is still very low, and only a few specific models of mobile phones, such as iPhones, iPads, and the Galaxy, have more available labor at lower costs. A little research may be needed.

For iPhone, and some other brands, the warranty may even replace your defective device. The video below tells the experience of someone with a cell phone exchange.

Repair cell phone in or out of authorized?

Being your original cell phone, and a good quality cell phone, any repair can be worth it. I can keep the same phone for 3 to 5 years because I invest in quality, and take good care of it. When he was inside the warranty, all the problems I had took in the authorized, and I was not charged anything for it. Out of warranty, I made the repairs myself, or I’ll take him to a reliable technician. But I know that if, for example, my screen breaks, I will not have it fixed, because it will be cheaper to buy a new phone. How do I know that? Is easy.

If the repair of the phone is more than 50% of the current value of the device, it is better to simply buy a new one. Search the internet for how much your used device costs, and use that as a reference to find out how much you pay for a repair. And then, of course, come back in the comments to tell us how your story was with authorized technical assistance or not.

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